Shipping Policy

Effective Date: April, 2026
Thank you for choosing Mskjewelry. This Shipping Policy outlines the details of order processing, delivery timelines, and related services to ensure you have a clear understanding of your order’s journey from our warehouse to your door.

  1. Order Processing Time
    All orders placed on our official website will be processed within 1-3 business days (excluding weekends and public holidays). During peak shopping periods (e.g., holidays), processing time may be extended by 1-2 days, and we will notify you promptly if there is any delay.
  2. Shipping Timelines
    Standard Shipping: All orders enjoy free shipping (free of charge). No additional shipping fees will be charged to you.
    Delivery Time: After order processing is completed, the estimated delivery time is 7-15 business days (excluding weekends and public holidays). Delivery time may vary slightly depending on your location and local logistics conditions.
    Note: Due to unforeseen factors (e.g., customs clearance, weather, logistics disruptions), delivery may be delayed by 1-3 days. We will keep you updated if any significant delays occur.
  3. Shipping Coverage
    We provide free standard shipping for all orders, covering most regions. If your location is in a remote area with limited logistics access, we will contact you in advance to confirm the delivery details and adjust the timeline if needed.
  4. Order Tracking
    Once your order is shipped, we will send you a tracking number via email. You can use this number to check the real-time shipping status on our website or the logistics carrier’s official platform.
  5. Shipping Restrictions
    We do not ship to PO boxes. Please provide a valid physical address when placing your order.
    For international orders, customs clearance may take additional time, and any customs fees or taxes are the responsibility of the recipient.
  6. Contact Us
    If you have any questions about your order’s shipping status, or if you need to modify the shipping address (only possible before the order is shipped), please contact our customer support at support@mskjewelry.us. We will respond to your inquiry within 48 business hours.
    Mskjewelry is committed to providing you with reliable, convenient shipping services, ensuring your jewelry arrives safely and on time.